Managing your business’ digital footprint is an important and often overlooked practice. Our digital PR services focus on improving and maintaining your online listings and increasing the number of your online reviews. The digital footprint of your business, as it shows up in search results and online directories, influences how leads perceive your expertise.
Managing your online listings is easy.
It doesn’t matter which map, app, voice search tool, digital assistant, search engine, GPS system, or social network consumers use to find and engage with your business. What matters is they discover accurate, complete, and compelling information at every turn. Listings management puts you in control of the facts about your business and the accuracy of information across 60+ digital services globally.
Did you know, 43% of businesses have at least one incorrect listing and 73% of consumers lose trust in local brands due to incorrect listings?
The management of your online listings allows you to:
- Take full control over all your listings
- Ensure your info is accurate and easy to find
- Remove inaccurate listings
- Review/approve consumer suggestions
- Receive monthly analysis of your listings
- Real-time updates, including:
- Openings and closings
- Name changes
- New products
- New agents
- Holiday hours
- Adding photos and videos
- Featured promotions and messages
Our listings management service includes scanning for errors, securing and updating all listings, and monitoring and managing new entries.
Managing Your Online Reviews
Customers and search engines make decisions about your brand every day based on your ratings and reviews. If you don’t actively manage these important facts, you could be leaving your star ratings up to a few detractors. With review management, you can generate authentic reviews directly from your customers and ensure your ratings are consistent across the listings network.
Did you know, 44% of people pay attention to the quantity of reviews and 69% of people are looking for reviews no more than three months old?
Our reviews management service includes generating emails and texts to current clients to request a review on multiple platforms such as Facebook, Google, Bing, Yahoo, and Yelp. We will also monitor and respond to the reviews that are generated.
Our Commitment to You
You should know something. Our creative, strategic work comes with a commitment that we take very seriously: our entire team is obsessed with the success of your brand and will serve as a non-biased partner for the growth of your company. Here’s why that commitment matters.